On The Role of Artificial Intelligence in the Development of Health Tourism

A Literature Review

Abstract

Introduction: Health tourism is one of the rapidly growing industries worldwide, driven by the increasing demand for high-quality medical services at lower costs. In this context, artificial intelligence (AI), as an emerging technology, plays a crucial role in improving service quality, enhancing efficiency, and reducing costs associated with this field.

Objective: The aim of this research is to identify opportunities, challenges, and future trends in the application of AI in health tourism, providing a comprehensive perspective for policymakers, healthcare service providers, and professionals in this sector.

Methodology: This study is a systematic review conducted in accordance with PRISMA guidelines. A literature search was performed in reputable databases, including PubMed, Scopus, Web of Science, and Google Scholar, using keywords related to "artificial intelligence" and "health tourism." Studies published between 2010-2025 were reviewed.

Results: The findings of this study indicate that artificial intelligence has a significant impact on the development of health tourism. The most important applications of AI in this field include optimizing appointment scheduling and booking systems, intelligent diagnosis and treatment, personalized medical services, efficient management of international patients, and enhancing the patient experience. Additionally, the use of AI can lead to cost reduction, increased diagnostic accuracy, and improved quality of healthcare services for health tourists.

Conclusion: Artificial intelligence plays a significant role in improving and developing health tourism, leading to increased efficiency, cost reduction, and enhanced service quality. However, challenges such as implementation costs and ethical issues need to be addressed. The development of supportive policies and technological infrastructure can help effectively leverage this technology in health tourism.